Frequently Asked Questions | Traffic Tech - Traffic Tech

FAQs

Common Questions and Helpful Answers

OTR

How can I see available loads?
To learn about our digital freight platform, please contact Carriercompliance@15.222.48.127.

How do I update my insurance information?
To update your insurance information, either send your new details to your Traffic Tech representative or have your insurance broker send it to Carriercompliance@15.222.48.127.

How can logistics automation improve supply chain efficiency?
To track your package quickly and easily, you can use the tracking number provided by the shipping carrier and enter it on their website or mobile app. This will provide you with real-time updates on the whereabouts and delivery status of your package.

How long until I can move freight with Traffic Tech?
After completing your registration and verification, you can commence moving freight with us once all your information is on file. However, please note that if you have a new MC number, there is a 180-day waiting period before you can be tendered a shipment.

How do I sign up to be a part of Traffic Tech’s carrier network?
To begin, contact a Traffic Tech representative for an invitation to register through our online third-party registration system. You should have a pending load to qualify.

How do I submit an invoice for a load?
Depending on your payment terms, you will receive specific email addresses to send your invoices to ap@15.222.48.127 for more information.

How should I submit a past due invoice?
Please send past due invoices to Paperwork@15.222.48.127.

What types of freight can carriers haul with Traffic Tech?
The primary freight opportunities:

We have freight opportunities to match the following services:

We also have freight opportunities to match the following equipment types:

LTL

Why choose Traffic Tech for LTL shipping?
Traffic Tech ensures precise handling by industry experts. With 24/7 support via TT Interactive, competitive pricing from 40+ carriers, cutting-edge technology, and a dedicated customer service team for invoice auditing, claims, and tracking, choose Traffic Tech for reliable and efficient LTL shipping.

Does Traffic Tech handle hazmat LTL shipments?
Absolutely, we collaborate with numerous LTL carrier partners who are hazmat certified and licensed to transport hazardous materials. Our partners are required to comply with the transportation regulations outlined in CFR 49, ensuring compliance and safety throughout the shipping process.

Can Traffic Tech assist with temperature-controlled LTL shipments?
Absolutely. Traffic Tech has a specialized division with a variety of temperature-controlled carriers available today! For quotes and bookings on temp-controlled shipments, contact Partial@15.222.48.127.

How can I obtain an LTL quote today with Traffic Tech?
Simply contact our sales team via phone or email at contactus@15.222.48.127, and provide basic shipment details such as zip/postal codes, quantity, dimensions, weight, and required services. Alternatively, you can receive a quote instantly by using our TT Interactive web portal.

What additional services are available within LTL with Traffic Tech?
Explore a range of additional services within LTL at Traffic Tech:

Intermodal & Drayage

What is intermodal?
Intermodal refers to the use of multiple modes of transportation, such as rail, truck, ship, or air, for the movement of goods or passengers within a single journey. In intermodal transportation, cargo or passengers are transferred between different modes of transportation without the need to handle the contents themselves. This approach allows for more efficient and flexible transportation logistics, often resulting in cost savings and reduced environmental impact.

What container sizes are available through Traffic Tech?
Traffic Tech can arrange for 40' and 53' dry containers across North America. Additionally, 53' temperature-controlled containers can be made available on specific lanes.

What is Drayage?
Drayage refers to a type of trucking service that links various shipping methods like ocean or air freight. It involves short-distance transportation of goods from one location to another, often before or after longer shipping journeys. Drayage trucks handle cargo movement between locations like container ships, storage facilities, warehouses, and rail yards. Usually confined to a single urban area, drayage focuses on short hauls.

Do you provide Drayage services?
Certainly! Traffic Tech offers drayage services for ocean containers arriving to ports across North America. If you have containers forwarded to Canada or the U.S. without final delivery included by the freight forwarder or overseas shipper, we can assist with arranging the necessary final delivery.

Can I ship to and from Mexico?
Absolutely! In addition to Traffic Tech providing shipping services to and from Canada and the U.S., it has the capacity to arrange for transportation services to and from numerous locations in Mexico as well.

What advantages come with selecting Traffic Tech for Intermodal transportation?
Opting for Intermodal services with Traffic Tech yields numerous benefits. Our seasoned Intermodal experts seamlessly manage all facets of shipments, providing comprehensive cradle-to-grave solutions. With decades of collective experience, our team leverages the most up-to-date suppliers to address all customer requirements. We maintain meticulous oversight of each shipment, and our communication standards are consistently of the highest caliber.

What information is required for a rate request?
To facilitate a rate request, please furnish the following details:

Providing this comprehensive information enables us to generate accurate and timely rate quotes tailored to your specific shipping needs.

Can I obtain long-term rates?
Traffic Tech offers long-term contractual rates, contingent on sufficient volumes for railway contracts and favorable lane compatibility with rail services.

How long are my quoted rates valid for?
The validity period of your quoted rates depends on the type of rate provided and the expected volumes. For precise details, it is advisable to confirm the rate validity period at the time of quoting.

Can I anticipate additional charges not included in the quotes?
While rail shipments may carry some risk of accessorial charges such as container demurrage or rail storage, our dedicated teams make every effort to minimize such charges in all circumstances within our control.

What commodities can I transport via rail with Traffic Tech?
Traffic Tech accommodates the shipment of nearly every type of commodity, including hazardous freight. Rail transport is particularly suitable for a variety of goods, including but not limited to paper goods, consumer packaged products, building materials, and dry food products.

What defines a suitable Intermodal Lane?
Intermodal transport is particularly well-suited for longer-haul, regularly moving freight. Typically, we recommend lanes that are over 750 miles. Below are examples of lanes that align well with rail transport:

Global Freight Forwarding

How do I calculate the volumetric weight of my shipment?
Calculating volumetric weight is easy; reach out to your sales or customer service representative or email contactus@15.222.48.127 for guidance based on the shipping mode.

Are there restrictions to what type of freight I can ship into a country?
Yes, certain goods are subject to government regulations and require licenses. Contact your local Traffic Tech sales representative for information on import regulations.

Do you handle Cross Trade shipments?
Yes, we handle cross-trade cargo transportation, moving goods from their point of origin to their destination without entering the shipper's registered country.

Do you offer sustainable or carbon-neutral freight shipping options?
Yes, we can work together to offer you a solution to help support your sustainability initiatives.

Does my international freight shipment need to go through customs?
Yes, your shipment must go through customs. Traffic Tech, being a licensed US and Canadian customs broker, can assist with customs clearance. Contact your local Traffic Tech sales representative or email contactus@15.222.48.127 for details.

Who can benefit from global freight and cargo shipping services?
We cater to businesses of all sizes. Whether you are a small enterprise or a large corporation, we have you covered.

Where do you ship freight from and to?
With a vast global presence and a team of skilled professionals local to your area, we can ship your goods anywhere, anytime.

How much does it cost to ship freight internationally?
The cost of shipping depends on factors such as the origin and destination country, shipment weight, and delivery timeline. Obtain a quick quote for a one-off shipment by emailing us at contactus@15.222.48.127. For frequent shippers or partnership opportunities, our account executives are ready to assist you.

What global logistics service solutions do you provide?

How long does it take for freight shipments to be delivered?
Delivery times vary based on factors like shipment type, distance, and mode of transportation. Check our estimated transit times for Air Freight and our LCL Sailing schedule for the next available Ocean Freight departures.

Do you ship dangerous goods?
Yes, we do! Our comprehensive policy for shipping hazardous materials ensures the utmost care and safety of the environment, and for those who handle the goods during transport.

Is Traffic Tech a non-vessel operating common carrier (NVOCC)?
Absolutely! As an NVOCC, we secure ocean freight capacity and space protection, allowing us to transport shipments of all sizes at the best rate.

How do you calculate the chargeable weight of a shipment?
The chargeable weight is calculated based on the gross weight or volumetric weight—whichever is greater. Contact your local Traffic Tech sales representative or email contactus@15.222.48.127 for more details.

Does Traffic Tech All Risk Marine cargo insurance cover high-risk destinations and special cargo?
Yes, we can arrange insurance coverage for special, high-risk, and/or high-value cargo in most countries.

My shipment arrived damaged, what should I do?
If your goods are lost or damaged, note it on the waybill or transfer documents and contact your local Traffic Tech Representative immediately for resolution options.

What types of problems are covered in the cost of my international shipment?
Freight forwarders have limited liability; additional All Risk Marine cargo insurance can be purchased through Traffic Tech, and covers incidents outside standard liability, ensuring compensation closer to the full value of your goods.